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KING SPA Virginia

King Spa Virginia Policies

King Spa Virginia expects all visitors to adhere to all our policies in order to maintain a welcoming environment for all. Violation of any of our regulations will be cause for ejection from our facility, without refund or compensation. King Spa Virginia policies are listed, but not limited to, those mentioned below. What is listed is the explanation of our expectations of our visitors and this will be strictly enforced.

BEHAVIOR

King Spa expects all guests to behave in an appropriate manner. Unruly behavior, any form of inappropriate activity, discrimination, and/or profanity may be cause for ejection. For the comfort of all guests, King Spa does not allow any form of public displays of affection. Any individuals found loitering in areas or making other guests feel uncomfortable will be subject to immediate ejection without refund.

PERSONAL ETIQUETTE

Refrain from loud conversations and/or noises, especially inside the sauna rooms and sleeping area, be respectful of your surroundings and others around you, and clean up after yourselves. Place all King Spa items, including used towels, toiletries, hair dryers, condiments, etc., in their appropriate place, so that others can enjoy them as well. Do not jump or splash inside the pools or act in a reckless manner. When in the nude locker room area, refrain from any activity or behavior that can or will cause discomfort to others, including, but not limited to, inappropriate behavior, any type of public displays of affection, staring or gawking, etc. Understand and respect the tradition of a Korean “bath house” culture and act accordingly.

ALCOHOL AND CONSUMPTION

Any intoxicated persons will be denied entrance into our facility. For health and safety reasons, any persons who under the influence is not permitted in the sauna or steam rooms. King Spa Virginia holds a No Tolerance policy against drunk behavior. Guests found in possession of outside alcohol or drugs will be immediately dismissed from the premises, without a refund. No alcohol is to be brought on the property for any reason.

CELL PHONE

Refrain from cell phone use inside the

  • Saunas
  • Locker rooms
  • Rest areas

No photography of any kind is allowed inside the locker room and shower areas.

Please be respectful and aware of your surroundings and those around you.

DRESS CODE

Proper King Spa attire is always required. King Spa uniforms must be worn inside the facility. Swimwear must be worn when using the outdoor pools. Using King Spa uniform as swimwear will not be tolerated and guest will have to leave without a refund. No thongs or overly exposing swimwear is permitted. Absolutely no footwear/slippers/sandals are permitted inside our facility. Absolutely no cotton t-shirts or non-swimwear pants will be allowed inside our pools. Any individual that must wear shirts/pants inside swimming pool for religious or medical reasons, shall wear ONLY swimwear fabric. (i.e. wetsuit, swim grade shirts and swim grade pants) leggings and rash guards are for sale.

Indoor shower areas must be nude. No exceptions.

FACILITY USE, RESTRICTION, OR LIMITED ACCESS

King Spa reserves the right to close or restrict access, without advance notice, to any area of the facility for any reason. No refunds or discounts will be given.

Any neglect or misuse of any King Spa property including, but not limited to, furniture, communal toiletry, equipment, Locker Keys, towels, robes, any rooms or facilities, etc., will be grounds for ejection. The cost of repair must then be compensated by visitor.

Elderly persons or persons suffering from heart disease, diabetes, high or low blood pressure, shall not use the spa pool without medical consultation. All guests agree to read all regulations and caution signs throughout the facility, especially by the saunas and pool areas.

SMOKING

King Spa has a smoking booth on the 3rd floor. Any guest smoking elsewhere will be ejected without a refund. No reentry is allowed to the facility. Please note that if you choose to exit to smoke, you will not be allowed to reenter without paying the daily admission fee again.

SERVICE FEE

All Services and Therapies will be charged an automatic 18% gratuity fee. This amount can be changed.

REFUNDS

ENTRANCE FEE

Once you have checked-in, no refunds will be administered, even in the case of noavailable spa reservations or closure to any pools or sauna rooms. We do offer a 20 minute grace period for a full refund. If guests use any of our amenities (showers, uniform, etc) during the 20 minute grace period you will only receive a 60% refund.

CANCELLATION POLICY

A 50% cancellation fee of the menu price will be applied to missed or cancelled appointments. Late arriving appointments will lead to loss of time in. your treatment.

LOST WRISTBAND (LOCKER KEYS)

Keep your locker key on you at all times. Any lost, stolen, or damaged locker keys will be the responsibility of the guest assigned to that number or others in the group. In the case of a lost key, you will be responsible for a penalty fee of $35. The accumulated balance made throughout the visit, including any addition cost resulting from misplacing the key, must be paid in addition to the penalty.

PERSONAL BELONGS

You must store all personal items and clothing in your assigned locker. Make sure that your locker is securely locked before leaving. King Spa will not be responsible for any lost or stolen items in the facility, vehicles, or lockers. Items left in the Lost & Found will not be the responsibility of King Spa and will be available for pickup within 2 weeks.

No bags larger than 10″ x 12″ will be allowed inside. All bags will be subject to search upon arrival. Any larger bags will not be permitted inside the facility. King Spa will not be responsible to hold any personal belongings that are restricted to be on premise.

PROHIBITED ITEMS

In addition to, but not limited to, all items previously mentioned, the following are not permitted at any time:

  • Firearms and explosives
  • Chemical weapons, including mace and pepper spray
  • Knives, or any sharp or spiked items
  • Medical and/or drugs
  • Animals
  • Alcohol and other outside food and beverage

FOOD, DRINKS, AND OTHER OUTSIDE MATERIALS

No outside food or beverages are allowed inside. Guests must discard or finish any food or beverage prior to entering the facility. King Spa will not store any food or beverages, no exceptions.

PHOTOGRAPHY

No photography of any kind is allowed inside locker room and shower areas. Violators will be ejected without a refund.

ILLNESS

King Spa reserves the right to deny entrance to any persons with a contagious illness, skin conditions, or any conditions that make others uncomfortable and/or question Health Code regulations and cleanliness.

King Spa reserves the right to change or implement new policies without advance notice.